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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Mellen

November 7, 2024

5  out of  5
rating by Rick Mellen
"Can't say enough good things about Mike and his team. Especially Sara. After a freak accident with my camp trailer, Sara was a fierce advocate for me when dealing with corporate State Farm and cutting through all the red tape. She definitely went above and beyond. I signed up with Mike a couple of years ago after researching multiple other agents and Mike had by far the best rates around. If you're looking for insurance give Mike a call. You won't be disappointed."
We responded:
"Thank you Rick for your review! Sara is great and is a true advocate for our customers! We appreciate you!"
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Leah Noren

November 6, 2024

5  out of  5
rating by Leah Noren
"Very helpful, friendly and easy to work with!"
We responded:
"Thank you Leah! We appreciate having you as a customer!"
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Wes Oman

November 3, 2024

5  out of  5
rating by Wes Oman
"Mike and his team are very knowledgeable, prompt, and courteous. They worked aggressively to bring me the best value. I'm very pleased with them and think you will be too."
We responded:
"You are great to work with Wes and we appreciate your review!"
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J S

October 29, 2024

5  out of  5
rating by J S
"Mike has been the best insurance agent I have dealt with. We had a small chimney fire at our home yesterday and Mike has been right by our side through the process so far and things are moving along as smooth as they seem to be able to during a situation like this. He has been responsive and kept constant communication since the first call. Thank you Mike for all your help and support through this rough patch."
We responded:
"Thank you for your review and I am so glad we were able to help. So glad you and your family are safe!"
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Sarah VanOcker

October 25, 2024

5  out of  5
rating by Sarah VanOcker
"Great customer service! Would definitely recommend!"
We responded:
"Thank you Sarah! You have been a great customer!"
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Craig Strickland

October 21, 2024

5  out of  5
rating by Craig Strickland
"Mike's team at StateFarm provide outstanding service and support. In particular, Sara at the office is always timely and thorough with my policy questions and updates. Highly recommend them!"
We responded:
"Thank you Craig! We greatly appreciate you and look forward to continuing to help you in the future!"
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Jacob Brollier

October 16, 2024

5  out of  5
rating by Jacob Brollier
"Excellent service!! They are always available by text or call and work quickly to accomplish any request."
We responded:
"Jacob, thank you for your wonderful review! I'm happy to know that our team’s quick response and availability by text or call have met your expectations. We're always here to help with any requests you have. Your satisfaction is our priority. If you need anything in the future, don't hesitate to reach out. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Chris

October 15, 2024

5  out of  5
rating by Chris
"A wonderful experience. Mike has been there to quickly respond any time I have needed to reach out to him about my coverage. Would highly recommend him as an insurance agent."
We responded:
"Chris, thank you for your wonderful review! I'm glad to hear that you've had a positive experience with our office. It's great to know that our quick responses to your coverage questions have been helpful. Your recommendation means a lot. If you ever need anything else, we're here to assist you. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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anton hall

October 3, 2024

5  out of  5
rating by anton hall
"Like a good neighbor, Mike Kistler's office is actually in my neighborhood. The whole staff has been attentive to my needs, informative, and always friendly. I'm happy to utilize they're services and recommend them for your insurance needs."
We responded:
"Thank you, Anton, for your wonderful review! I'm glad our office is conveniently located for you and that our team has been attentive, informative, and friendly. Your recommendation means a lot to us. We're always here to assist with your insurance needs. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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alfons khalil

September 9, 2024

5  out of  5
rating by alfons khalil
"Guys you are amazing and provide me the suitable policy for my needs and requirements. Appreciate your time Jesse, the amazing rep"
We responded:
"Alfons, thank you for your kind words! I'm glad we could provide you with a suitable policy that meets your needs. Jesse is indeed an amazing rep, and I'll make sure to pass along your appreciation. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Eric Hungerford

September 7, 2024

5  out of  5
rating by Eric Hungerford
"Mike's office has provided prompt and friendly customer service. I would recommend him for your insurance needs"
We responded:
"Eric, thank you for your kind review! I'm glad our office could provide you with prompt and friendly customer service. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Troy Musser

August 29, 2024

5  out of  5
rating by Troy Musser
"Been with Mike and State farm for over 8 years and have had four policies and great experience with every one of them."
We responded:
"Troy, thank you for your loyalty over the past 8 years! I'm happy to know you've had a great experience with all four of your policies. If you ever need anything, our office is here to help. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Tiffany Brown

August 23, 2024

5  out of  5
rating by Tiffany Brown
"Mike Kistlers office has been exceptionally helpful and has worked with me through health related issues in a way no corporate entity would or has. I truly appreciate their human approach."
We responded:
"Tiffany, thank you for your kind words and for sharing your experience. I'm glad our office could assist you through your health-related issues with a human approach. We truly value your appreciation. If you need any further assistance, we're here to help. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Robyn Perkins

July 12, 2024

5  out of  5
rating by Robyn Perkins
"Mike was very nice, and he took extra time to explain everything I didn't understand. He was very helpful and very friendly. Thank you, for getting be the best deal on my insurances."
We responded:
"Thank you, Robyn, for your kind words! I'm glad our office could help explain everything and find you the best insurance deal. If you ever need assistance in the future, feel free to reach out. We're here for you! - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Satin appliance installation

July 9, 2024

5  out of  5
rating by Satin appliance installation
"State Farm definitely got me a better price."
We responded:
"Thank you, Greg, for sharing your positive experience with finding a better price through our State Farm office! If you ever need anything else, feel free to reach out. - Mike Kistler, State Farm Insurance Agent, Boise, ID"
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Melissa Dunn

July 2, 2024

1  out of  5
rating by Melissa Dunn
"Somehow a claim was made on my account and I talked to several people about how it wasn't me or my car in the accident that happened out of the state I live and I was at work that day. BUT every month someone would call and ask why this driver wasn't added to my policy. I basically am fed up with the lack of professionalism and communication at this office and will be taking my business elsewhere."
We responded:
"Melissa, we're genuinely sorry to hear about your disappointing experience, and we apologize for any inconvenience you may have faced. Your feedback is important to us, and we take it seriously. We assure you that our team genuinely tried their best to provide a solution, but certain decisions may be beyond our control. If you have any further concerns or questions, please feel free to reach out, and we'll do our utmost to assist within the constraints of our policies."
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John Hobbs

July 2, 2024

5  out of  5
rating by John Hobbs
"Great experience and saved significant money over previous provider. Bundled four vehicles and homeowners insurance. They even covered my classic car reasonably. Couldn't be happier."
We responded:
"John, I'm thrilled to hear you had a great experience saving money by bundling your autos and homeowners insurance with us! I'm pleased we could cover your classic car. Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance! - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Dustin Paullus

June 26, 2024

5  out of  5
rating by Dustin Paullus
"These guys saved me $1780 dollars a year. I have never had such an easy sign up either. I can't thank them enough."
We responded:
"Dustin, I'm thrilled to hear you saved money with us! We're pleased to have made the sign-up process easy for you. Thank you for choosing our office for your insurance needs. We're here for you anytime! - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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tyler knapek

June 7, 2024

5  out of  5
rating by tyler knapek
"Speedy service and helpful"
We responded:
"Tyler, we're pleased to hear you found our service speedy and helpful! Providing efficient assistance is our priority, and we're grateful for your positive feedback. If you ever need further assistance, feel free to reach out. - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Jody

June 4, 2024

5  out of  5
rating by Jody
"These guys are the best I finally got one of the best rates ever!!! They helped in every way possible. They treat you with respect and they go above and beyond to help. I'm very appreciative on how their service was with me 100% thanks I will recommend this agency to everyone. Thanks guys👍👍👍👍"
We responded:
"Jody, we're so happy to hear you found one of the best rates with us! We're pleased to have provided you with respectful and above-and-beyond service. Thank you for recommending our agency - we're 100% grateful for your support! If you need anything in the future, we're here for you. Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Deborah Johnson

June 1, 2024

5  out of  5
rating by Deborah Johnson
"Excellent service, saved me a lot of money, quick and easy to switch my home and 4 autos! Would recommend you give the a chance to give you a quote! Thank You Mike and staff!!"
We responded:
"Deborah, I'm happy to hear you had a quick and easy experience switching your home and autos! I'm grateful for the opportunity to save you money and provide excellent service. Thank you for recommending us, and I look forward to assisting you in the future! - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Rigoberto Tellez

May 23, 2024

5  out of  5
rating by Rigoberto Tellez
"Great insurance. They helped me get my insurance price lowered when no one else could."
We responded:
"Rigoberto, we're thrilled to have helped lower your insurance price when others couldn't! Our team is pleased to have provided you with great insurance options and saved you money. Thank you for choosing our office for your insurance needs! - Mike Kistler - State Farm Insurance Agent, Boise, ID"
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Terri Merkley

April 18, 2024

5  out of  5
rating by Terri Merkley
"I was involved in a car accident and was understandably ‘rattled.’ I called Mike’s office and was immediately able to talk to a person, Kylie, not a computer!! Kylie was calm and compassionate and talked me through the appropriate steps to take after an accident. After speaking with her I felt much more peaceful. It was so incredibly sad to witness the other driver involved in the accident struggling trying to reach someone to talk to about the accident; her insurance company, Allstate. She was never able to get to a person and was just left in a rattled, confused overwhelmed state. She was only able to leave messages after waiting and was never able to arrange a tow truck (the policeman did that after he arrived.) I am so grateful that Mike has an office and staff (humans!!!) to talk to people and I am doubly grateful that Kylie answered my call and provided me with the information I needed to calm my frayed nerves. Kylie, State Farm, Mike, you have my deepest gratitude!"
We responded:
"Terri, thank you so much for sharing your experience, and I'm glad to hear that Kylie was able to provide you with the support and guidance you needed during such a stressful situation. At State Farm, we understand how important it is to have a compassionate and knowledgeable team available to assist our clients, especially during challenging times like being involved in a car accident. It's disheartening to hear about the difficulties the other driver faced in reaching their insurance company and getting the support they needed. We strive to ensure that our clients have access to prompt and reliable assistance, and I'm pleased that Kylie was able to deliver that level of service to you. Thank you for your kind words and for entrusting us with your insurance needs. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! - Mike Kistler - State Farm Insurance Agent"
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Rosie Bedwell

April 18, 2024

5  out of  5
rating by Rosie Bedwell
"Our account was transferred from Twin Falls to Boise. The process was seamless. The office staff was very helpful and enjoyable. We've been with State Farm for over 50 years, we've always been happy with their service. Thank you for always being there for us."
We responded:
"Rosie, thank you for being a loyal member of the State Farm family for over 50 years! We truly appreciate your continued trust and support. It's wonderful to hear that your account transfer from Twin Falls to Boise was seamless and that our office staff in Boise provided you with helpful and enjoyable service. At State Farm, we strive to make transitions as smooth as possible for our clients, and we're delighted that your experience reflected that commitment. Your satisfaction and peace of mind are paramount to us, and we're grateful for the opportunity to continue serving you. - Mike Kistler - State Farm Insurance Agent"
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Linda Benjamin

April 17, 2024

5  out of  5
rating by Linda Benjamin
"My experience with State Farm I received a text message from Jessi he was very professional and he ended up saving me with auto and home just under a 100$ a month I was with Liberty Mutual and they kept raising my rates and would never inform me and my driving record is A+and my home went up 50$ within a years time so please beware of LM I'm just thrilled Jessi reached out to me he's my hero Please Call Him for the best savings"
We responded:
"Linda, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback about Jescey! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience that came with amazing savings! We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies! - Mike Kistler - State Farm Insurance Agent | Boise, ID"